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Summary: Customer Mania - Ke... - BusinessNews Publishing

Summary: Customer Mania - Ke...BusinessNews Publishing

This work offers a summary of the book “Customer Mania : It’s Never Too Late to Build a Customer-Focused Company by Ken Blanchard, Jim Ballard and Fred Finch.” To succeed in business today, you have to provide consistently great customer se… more

Summary: Customer Mania - Ken Blanchard, Jim Ballard and Fred Finch
BusinessNews Publishing
Business Book Summaries , English
Customer Mania!: It's Never ... - Kenneth Blanchard

Customer Mania!: It's Never ...Kenneth Blanchard

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Custom… more

Customer Mania!: It’s Never Too Late to Build a Customer-Focused Company
Kenneth Blanchard
Free Press , English