Fostering a culture of self-accountability for driving excellence is a crucial step in creating and sustaining a culture of service excellence. This resource guide is a follow-up to our Leadership Accountability Workshop and filled with tips and best practices that will be helpful in your journey to driving excellence.
This guide will walk you through: Defining Accountability; Leading Change through Accountability; Setting Expectations that lead the way to Self-Accountability; Mastering the Conversation of Accountability; and Tips and Best Practices for fostering Peer-to-Peer or Leader-to-Staff Accountability.
1867. The Civil War is over. Yet there is much unrest and resentment that lives on throughout the land, and in the hearts of many... Marco steps out of the ashes of the war; a man turned bounty hunter had everything which mattered most to him violently stripped away. So he emerges with a burning desire like none other to find redemption, and a new purpose in life. He sets off i...
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