This collection of articles and essays comes from the years of experience, observation, and insights from the Founder of the Car Wash Guys, a national mobile car washing franchising company about the importance of phone sales, and especially inbound telemarketing, customer service, and quality control. There is also a bit of critique of the FTC, and the telemarketing industry overall - no one is left off the hook, in this often brash and hard-hitting collection.You will like this eBook's format as each article or essay is between 200 and 1500 words - it's face paced, and specially designed for busy sales professionals, or small business people on the go. Read one article at a time or zip through several between meetings, phone calls, or texting friends. The topics include:1.Telephone Sales With Follow Along Graphics2.Stop Shooting the Breeze – Ask for the Order3.Making Lists and Making Calls4.Motivating Millennials5.Holographic Virtual Sales Presentations6.2007 Thoughts on Phone Sales7.Case Study – Selling Carwash Services By Phone8.Case Study – Selling Caterings Services By Phone9.Case Study – Selling Deck Cleaning Services10.Up-selling Auto Detailing Services on the Phone11.Tele-selling Training Materials12. Case Study – Tree Trimming Sales13. Selling Group Vacations14. Selling Services By Phone15. Teleselling and Troubling Topics16. Recruiting By Phone17. Selling Customer Service Upgrades18. Legislation Loopholes for Telemarketers19. Selling Phone Adapters20. Should Telephone Sales be Stopped?21. Dog Groomers Guide to Phone Sales22. Credit Card Reward Programs Sold By Phone23. How Personal Injury Lawyers Do Phone Sales24. Policeman's Rodeo Telemarketers25. Maid For Phone Sales26. Landscaping Contractor Tips27. Acting Like a Real Human28. Static On The Line29. Focus on the Customer30. Sales Calls While Driving31. Battery is Dying During the Close32. Traveling Salesmen on the Cell33. Don't Dismiss Phone Sales Volumes34. Another Tip of Selling Services35. Make it Simple36. Incoming Sales Statistics37. Use Your Answering Machine to Make Sales38. Cold Calling Warm-ups39. Cold Calling Pays Off40. Practice Calls41. Charting Your Progress42. Sales Call Interruptions43. The Fear of Cold Calling 44. Getting Return Calls from Cold Calling Efforts45. Industry Accepted Cold Calling?46. Lead Generation and Cold Calling47. Hurricane and Business Telephone Sales48. Why Did Telemarketing Die?49. Teleselling – Time to Call50. Accentuating Your Business Phone Answer Spiel51. Incoming Telemarketing Sales and Upgrades52. Case Study – Incoming Auto Detail Shop Calls53. Customer Telephone Inquiries54. Incoming Telephone Referrals55. What if Telemarketing to Public was Still Legal?56. BBB – Have They Changed Their Sales Tactics?There is also a listing and section in the end on other recommended books to read (by other authors) on sales and business topics with a short description about each