This booklet is a re-presentation of a series of posts from the Management Leadership® Blog entitled Conflict (July 22-25, 2008). They are offered here in this format for the convenience of those who wish to have easier and more flexible access to the material than is possible in an online format.
The essays have been modified from their original form in order to transition from one to the other in a manner more suited to an integrated, single presentation. In many places, they retain links from the original posts for the benefit of those using internet-capable readers who may wish to visit some of the referenced sources, authors, and comments.
We hope you enjoy these, will find them meaningfully applicable to your daily life as a manager, and will find yourself encouraged to become a regular subscriber to the online blog. At the very least, we want to be sure you know we look forward to your stopping by there to let us know what you think.
For now, here is our overview of one of the most critical – yet most misunderstood and improperly addressed – management skills of all: cultivating and exploiting constructive conflict. . .
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