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Managing Humans is a selection of the best essays from Michael Lopp. Drawing on Lopp's management experiences at Apple, Netscape, Symantec, and Borland, this book is full of stories based on companies in the Silicon Valley where people have been known to yell at each other. It is a place full of dysfunctional bright people who are in an incredible hurry to find the next big thing so they can strike it rich and then do it all over again. Among these people are managers, a strange breed of people who through a mystical organizational ritual have been given power over your future and your bank account.

Whether you're an aspiring manager, a current manager, or just wondering what the heck a manager does all day, there is a story in this book that will speak to you.

What you’ll learn

  • What to do when people start yelling at each other
  • How to perform a diving save when the best engineer insists on resigning
  • How to say "no" to the person who signs your paycheck

Who this book is for

This book is designed for managers and would-be managers staring at the role of a manager wondering why they would ever leave the safe world of bits and bites for the messy world of managing humans. The book covers handling conflict, managing wildly differing personality types, infusing innovation into insane product schedules, and figuring out how to build a lasting and useful engineering culture.

Table of Contents

  1. Don't Be a Prick
  2. Managers are Not Evil
  3. The Monday Freakout
  4. Agenda Detection
  5. Mandate Dissection
  6. Information Starvation
  7. Subtlety, Subterfuge, and Silence
  8. Managementese
  9. Technicality
  10. Avoiding the Fez
  11. Your Resignation Checklist
  12. Saying No
  13. 1.0
  14. Taking Time to Think
  15. The Soak
  16. Malcolm Events
  17. Capturing Context
  18. Status Reports 2.0
  19. Trickle Theory
  20. A Glimpse and a Hook
  21. Nailing the Phone Screen
  22. Ninety Days
  23. Bellwethers
  24. NADD
  25. A Nerd in a Cave
  26. Meeting Creatures
  27. Incrementalists and Completionists
  28. Organics and Mechanics
  29. Inwards, Outwards, and Holistics
  30. Free Electrons
  31. Rules for the Reorg
  32. Offshore Risk Factor
  33. Joe
  34. Secret Titles