Increasingly, a computer screen is the “window” through which customers, partners, and employees view a business. Expectations as to what services a business provides online are rising rapidly. And herein lies an opportunity. Today’s businesses stand to benefit by implementing an enterprise-class portal that provides consistent access to customized tools that improve productivity, fuel innovation, and improve customer satisfaction.This is the thinking behind a growing family of IBM accelerators for WebSphere Portal. This book provides business people and IT staff with an easy-to-read introduction to IBM accelerators. It will start by introducing the concept of a portal, the IBM WebSphere family, and WebSphere Portal Server. Each IBM accelerator will then be introduced and explored in terms of both the business value it provides and how it works.To illustrate how IBM accelerators can be employed to solve business problems, three hypothetical businesses are described and then outfitted with the appropriate IBM accelerator solution.
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