In Loyalty Myths, the authors have assembled 53 of the most common beliefs about customer loyalty – all of them wrong or misconceived! Each of the beliefs in this book is debunked with real-world examples. While other books speak in platitudes; this book is the only one to validate each proposition with real data. Granted unprecedented access to customer records from a variety of multi-national corporations. Through these records, Ipsos Loyalty was able to precisely track the impact of this customer-centric construct on actual purchasing behavior. The authors’ findings and conclusions will stun business leaders around the world. The lessons learned from these provide a true guide for the proper use of customer loyalty.
Sienna has a bit of a problem. She’s a vampire by day and human by night. And it’s just as confusing as it sounds. Does the Daywalker have what it takes to take down some of the world’s most feared and powerful vampires? Get this complete series boxed set to find out! --- What do you call a vampire by day, a human by night? Confused? That makes two of us! Sunlight is a little p...
Supports Lendle with Commissions Earned
advertisement